FAQ (Frequently Asked Questions)

1. What products do you sell?

We specialize in fitness equipment, exercise accessories, and home improvement essentials — carefully selected to help you live stronger, move better, and create a home you love.

2. Where do you ship to?

We currently ship across the United States, Canada, and select international locations. Shipping availability will be confirmed at checkout based on your address.

3. How long does shipping take?

Processing time usually takes 1–3 business days.
After that, delivery typically takes:

  • U.S. Orders: 5–10 business days

  • International Orders: 10–20 business days

Please note that shipping times may vary during peak seasons.

4. How can I track my order?

Once your order is shipped, you’ll receive a tracking number by email.
You can use that number to monitor your package’s journey anytime.

5. Can I modify or cancel my order after placing it?

We process orders quickly to ensure fast delivery.
If you need to make changes or cancel your order, please contact us immediately at Vallhalla-Designs@outlook.de or +49 1525 3538891.
If the order has already been shipped, we won’t be able to modify it.

6. What is your return policy?

If you’re not completely satisfied, you may return unused items within 30 days of delivery for a full refund.
Please see our Return Policy page for detailed instructions.

7. Do you offer warranties?

Yes! Many of our fitness and home products come with a manufacturer’s warranty.
Please check the product description or contact us directly for warranty details on specific items.

8. Are your fitness products suitable for beginners?

Absolutely! We offer equipment and accessories for all fitness levels — from beginners starting a home workout routine to seasoned athletes building a personal gym.

9. How can I contact customer support?

You can reach our support team through:

  • 📧 Email: Vallhalla-Designs@outlook.de

  • 📞 WhatsApp: +49 1525 3538891

We typically respond within 24 hours.

10. Do you offer discounts or promotions?

Yes!
We regularly offer special deals, seasonal discounts, and exclusive promotions.
Sign up for our newsletter or follow us on social media to stay updated!

Still have questions?

Feel free to message us anytime — we’re always happy to help you on your HomeFit Essentials journey!